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Last updated: 4 May 2026
These Terms of Service (“Terms”) govern your access to and use of cobbslab.com (the “Site”) and any web design, development, hosting or related services (“Services”) provided by Cobbs Lab, a sole-proprietor web studio operating in Singapore (“Cobbs Lab”, “we”, “us”). By using the Site or engaging the Services, you (“Client”, “you”) agree to these Terms.
You must be at least 18 years old (or the age of legal majority in your jurisdiction) and able to form a legally binding contract under Singapore law to use the Services. If you are engaging us on behalf of an organisation, you confirm you have authority to bind that organisation.
We design and build hand-coded websites in three flat-rate tiers (Static, Business, Custom), with optional add-ons. Each engagement is confirmed by either:
The accepted scope, deliverables, timeline and pricing form the binding statement of work (“SOW”). These Terms apply to every SOW unless we have signed a separate written agreement that takes precedence.
If you cancel before we begin work, the deposit is fully refundable. Once design or development has started, the deposit is non-refundable to compensate the slot reserved and work performed. If we cancel for any reason other than your material breach, we will refund any prepaid amounts in full.
Nothing in these Terms excludes or limits any non-excludable rights you may have under the Consumer Protection (Fair Trading) Act 2003, the Sale of Goods Act 1979, the Supply of Goods Act 1979, or other applicable Singapore consumer-protection laws.
You agree to:
Free hosting is provided for the first 12 months from launch on infrastructure of our choice (typically Vercel or Cloudflare Pages). After year one, you are responsible for renewals, or you may migrate the site to your own host — we will hand over the repository and assist with the cut-over for up to 2 hours at no extra charge. Domain registration is your responsibility unless explicitly listed in your SOW.
You must not use the Site or Services to:
We warrant that the Services will be performed with reasonable skill and care and that, on launch, the deliverables will substantially conform to the SOW. To the maximum extent permitted by Singapore law, all other warranties, conditions or representations — whether express or implied — are excluded.
We do not guarantee specific search-engine rankings, traffic figures, conversion rates or business outcomes. SEO and ranking depend on factors outside our control.
To the maximum extent permitted by law, our aggregate liability to you arising out of or in connection with the Services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by you under the relevant SOW in the 12 months preceding the claim.
We are not liable for any indirect, special, consequential or punitive losses, including loss of profit, loss of revenue, loss of goodwill, loss of data, or business interruption. Nothing in this section limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited under Singapore law.
You agree to indemnify and hold harmless Cobbs Lab against any third-party claim, loss or expense (including reasonable legal fees) arising from content you supply, your use of the deliverables, or your breach of these Terms.
Each party will keep the other's non-public business information confidential and use it only for the purposes of the engagement. Our handling of personal data is described in the Privacy Policy and complies with the Personal Data Protection Act 2012.
Neither party is liable for delay or failure caused by events beyond reasonable control — including natural disasters, war, civil unrest, epidemics, government action, internet outages or third-party service failures. The affected party will notify the other promptly and resume performance as soon as practicable.
Either party may terminate the engagement on written notice if the other commits a material breach that is not remedied within 14 days of being asked, becomes insolvent, or ceases to carry on business. Sections 4 (payment), 7 (IP), 10 (warranties), 11 (liability), 12 (indemnity), 13 (confidentiality), 16 (governing law) and 17 (disputes) survive termination.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes) are governed by and construed in accordance with the laws of the Republic of Singapore.
The parties will first attempt to resolve any dispute through good-faith negotiation. If a dispute cannot be resolved within 30 days, it shall be referred to and finally resolved by mediation administered by the Singapore Mediation Centre (SMC) in accordance with its Mediation Procedure. If mediation fails, the parties submit to the exclusive jurisdiction of the courts of Singapore, save that for disputes within the jurisdictional limit, the Client may pursue a claim in the Small Claims Tribunals under the Small Claims Tribunals Act 1984.